Return & Exchange

Dear Valued customer,
Thank you for your purchase. Your satisfaction is always what we strive for.


If you are not entirely satisfied with the item you received, we're here to help. Here are the details of our Return and Exchange policy. Much appreciate for your carefully attention.

RETURN AND EXCHANGE POLICY

If you are not satisfied with the item you received, just contact us via email within 7 days after received the package.Kindly please contact us advanced via [email protected]


-We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product.
-Purchase (except swimwear) can be returned or exchanged within 15 days from the delivered date.
-Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.
-No-restocking to be charged to the consumers for the return of the product.
-Buyer is responsible for return shipping cost.
Items that do not meet these criteria will not be considered for return.

Notice:

- We will NOT accept order cancellation request if the orders have been shipped.

-Cancellation more than 24 hours,we will charge a 10% service commission

-All of the products are discounted and cannot be returned or exchange once sold.

-Any items in the Clearance Sale cannot be changed or returned.

-If the product have any problem, please provide the picture for us.we will deal with the products issues within two days once we receive your email.

The customer will be responsible for the bellowing conditions:
1.Loss and transport damage of the items.

2.High tariff unable to clear customs.

3.Address error unable to receive.

Refund:

If you paid by credit, debit card or Paypal, refunds will be sent to the card-issuing bank within 7-15 business days of receipt of the cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the LAWS OF HK.